Services

Three ways to engage, one method underneath them. Everything is fixed-fee or fixed-retainer, scoped in writing before it starts.

Readiness & Assessment

Fixed-fee, time-boxed review of where your valuation program actually stands against USPAP, agency requirements, and the current UAD 3.6 mandate. You get findings, severity, and a remediation sequence, not a list of observations.

You should be reading this if

  • You are delivering to the GSEs and nobody has confirmed in writing what happens to your pipeline on November 2.
  • An examiner, an investor, or a counterparty has asked how you oversee your AMC, and the honest answer is a contract and a monthly report.
  • Somebody owns appraisal at your shop, but not on paper, and not in a job description.

See the readiness assessment →

Governance & Program Build

Standing up the thing that was missing. Appraisal desk, review function, ROV program, AMC oversight program, panel management. Written policy, working checklists, trained staff, and a file that shows the process.

You should be reading this if

  • A program exists in practice but not on paper, and the paper is what gets examined.
  • A readiness assessment produced findings and somebody has to build the remediations.
  • You bought a valuation technology and nobody has written down what it is allowed to decide.

See the program build →

Fractional Chief Appraiser

A named appraisal authority on your org chart without the seat. Monthly retainer, six-month minimum. For lenders and AMCs that need someone accountable for collateral and cannot justify a full-time hire.

You should be reading this if

  • An examiner, an investor, or a plaintiff will eventually ask who owns collateral, and today the honest answer is that nobody does.
  • Your policy names a designated appraisal subject-matter expert and the name in the box is blank.
  • Escalations reach whoever is available rather than whoever is accountable.

See the retainer →

The catalogue

Every engagement offered, grouped by buyer, with timelines and what the client receives. Each is a real engagement; nothing here is aspirational, and no row carries a fee, every fee is quoted against a defined scope.

For lenders

EngagementTimelineWhat you get
UAD 3.6 and UCDP readiness assessment2–4 weeksFindings with severity and authority, sequenced remediation, live readout
Appraisal desk stand-up8–16 weeksThe function, its placement, its authority, its workflow, and the person who owns it in writing
Reconsideration-of-value program build3–5 weeksPolicy, borrower disclosure, SME gate, appraiser communication standard, outcome documentation, channel coverage
AMC and vendor oversight program4–6 weeksContract standards, service levels, performance reporting, escalation, and a file that proves oversight happened
Review and quality control program build8–14 weeksWhat the desk catches, sampling, reviewer calibration, defect taxonomy, and where a finding goes
Fractional chief appraiserRetainer, 6-month minimumA named appraisal authority on the org chart, escalation coverage, policy currency, exam support
Appraiser independence training for staffHalf day or full dayThe line between a permitted correction and prohibited influence, an escalation script, and an audit trail that shows which side a message fell on

For appraisal management companies

EngagementTimelineWhat you get
Compliance and appraiser-independence gap assessment3–5 weeksWhere the review desk sits relative to the line, with findings by severity and authority
Review desk and QC operation build8–14 weeksReviewer standards, calibration, sampling, defect taxonomy, escalation, reporting
Panel management program4–6 weeksEligibility, onboarding, credential currency, geographic and product competency, performance monitoring, defensible removal
UAD 3.6 operational conversion3–6 weeksOrdering logic, vendor verification, reviewer retraining, pipeline exposure
State licensure and registry remediationPer stateRegistration currency, registry status, renewal calendar, and what a compliance review will look for
Fractional chief appraiser or compliance officerRetainer, 6-month minimumNamed credentialed authority, escalation review, policy currency

For appraisal firms

EngagementTimelineWhat you get
Workfile and QC audit2 weeksA sample of recent reports read against USPAP, UAD 3.6 and client requirements, with findings you can act on
UAD 3.6 shop conversion2–3 weeksTemplates, checklists, software configuration, and a walkthrough
QC program build3–4 weeksChecklists, revision tracking, pre-delivery review, usually the first time it has been written down
Supervisor and trainee program design3–4 weeksA program aligned to the qualification criteria, built to survive the changes now in exposure draft
On-site shop assessment1 day + findingsA day in the shop, then written findings within the week
Growth advisoryRetainerPipeline, client mix, panel positioning, dispute support

Training and briefings

  • Appraiser independence for lender and AMC staff, what may be said to an appraiser, by whom, in what words, and what the file has to show afterwards.
  • UAD 3.6 for underwriting, QC and technology teams, what changed, what breaks, and what each function has to do differently.
  • Reconsideration-of-value handling, vetting a request before it reaches an appraiser.
  • Association, chapter and conference sessions.

Formats: virtual working session, half day, or full day on site. Delivered live, not recorded and resold.

The method

Four phases, on every engagement.

  1. Scope

    A conversation, then a written scope of work naming the documents I need, the system access level, what is in scope and what is expressly out. Nothing starts before this is signed.

    You get: Statement of work with a fixed fee and a fixed end date

  2. Evidence

    I read your actual files. Policies, checklists, panel records, review files, escalation logs, submission data. Not a questionnaire, the documents themselves.

    You get: A document register showing what was reviewed and what was not available

  3. Findings

    Every finding carries a severity, the authority it runs against, the operational consequence, and what fixes it. A finding with no cited authority is an opinion and is labelled as one.

    You get: Written findings with severity, authority, consequence, and remediation

  4. Readout

    A live session with the people who have to act on it. Questions answered in the room. The remediation sequence agreed, in order, with owners.

    You get: Sequenced remediation plan and a recorded readout

How engagements work

How scoping works, deposits, what changes a fee, system access, data handling, and the conflict check, written down before you ask.

See how engagements work →

The first conversation is a conversation, not a pitch. Tell me what prompted it and I will tell you whether it is something I should be working on.

Schedule a Conversation